Residential care
Residential Programs
For adults who need a higher level of structured support, Golden Heart Care operates two licensed behavioral health residential group homes in Phoenix, Arizona.
What residential care means
A safe, structured environment for recovery
Residential care provides adults with a supervised, structured living environment where behavioral health support is available around the clock. It is designed for individuals who need more than outpatient services can offer — but who do not require acute inpatient hospitalization.
At Golden Heart Care, our residential homes are small, community-based settings that prioritize dignity, safety, and skill-building. Residents receive coordinated behavioral health services — including psychiatric care, case management, and therapeutic programming — while living in a supportive home environment.
Our homes
Two homes, one mission
23rd Home
A safe, structured 24-hour residential setting providing intensive behavioral health support for adults in need of a higher level of care. Residents receive coordinated psychiatric services, case management, and therapeutic programming in a calm, home-like environment.
- 5 bedroom residential home
- 24-hour on-site behavioral health support
- Coordinated psychiatric and medication management
- Individual and group therapeutic programming
- Case management and community resource navigation
- Structured daily schedule and skill-building activities
Hatcher Home
A supportive residential environment focused on stability, skill-building, and preparing residents for greater independence. This home is designed for adults who are working toward transitioning to a lower level of care or more independent living.
- 9 bedroom residential home
- 24-hour on-site behavioral health support
- Transition planning and step-down support
- Life skills and independent living preparation
- Ongoing psychiatric and case management services
- Community integration and peer support
Community life
Life beyond the walls
Our residents enjoy regular outings, museum visits, community events, and outdoor activities that build connection, confidence, and joy.
Who qualifies
Is residential care the right level of care?
Residential care may be appropriate for adults who meet one or more of the following criteria. Our intake team will conduct a thorough assessment to determine the right fit.
Needs more than outpatient support
Weekly therapy or outpatient clinic visits are not providing sufficient stability or symptom management.
Unsafe or unstable living situation
Current living environment is not conducive to recovery or poses a risk to the individual's wellbeing.
Stepping down from inpatient care
Recently discharged from a hospital or acute psychiatric facility and needs continued structured support.
Difficulty with daily functioning
Challenges with activities of daily living, medication adherence, or maintaining community connections.
Services provided
What's included in residential care
Admissions
How to apply for residential placement
Contact us
Call (623) 248-1162 or submit an application online. Our admissions team will respond promptly.
Intake assessment
We conduct a comprehensive assessment to determine whether residential care is the appropriate level of support.
Insurance verification
We verify your insurance coverage and discuss any financial considerations before placement.
Placement and orientation
Once approved, we coordinate a smooth transition into the residential home and orient you to the program.
Learn more or start the admissions process
Our admissions team is available to answer your questions and guide you through every step. Reach out today.
Community Living Arrangements
Community Living Arrangements (CLAs)
Our Community Living Arrangements provide adults with behavioral health conditions a safe, supervised home environment — with the structure, support, and programming needed to stabilize and grow toward independence. Golden Heart Care operates two residential homes in Phoenix, Arizona, staffed 24 hours a day and designed to feel like a real home — not a facility.
What we provide
How community living supports recovery
24-Hour Supervised Care
Trained staff are present around the clock to provide support, ensure safety, and respond to any needs that arise.
Structured Daily Programming
A consistent daily schedule that includes therapeutic activities, life skills development, and community engagement to support recovery.
Individualized Support Plans
Each resident has a personalized plan developed with their care team that reflects their goals, strengths, and areas for growth.
Medication Administration
Staff assist with medication management to ensure residents receive the right medications at the right times, safely and consistently.
Life Skills Development
Practical training in cooking, budgeting, hygiene, communication, and other skills that support long-term independence.
Community Integration
Supported outings, social activities, and connections to community resources that help residents build a meaningful life outside the home.
Family Involvement
We encourage and support family engagement as part of the recovery process, with regular communication and family meetings as appropriate.
Transition Planning
As residents progress, we work collaboratively to plan a supported transition to a less restrictive setting when they are ready.
What's included
Everything residents receive
Who qualifies
Is a community living arrangement right for you?
- Adults 18 and older with serious mental illness or behavioral health conditions
- Individuals who need a structured, supervised living environment to support recovery
- Those transitioning from inpatient psychiatric care or a higher level of residential support
- Adults who are not yet ready for independent living but are working toward greater autonomy
- Individuals enrolled in AHCCCS or other accepted insurance plans
- Maricopa County residents who meet clinical eligibility criteria
Ready to learn more?
Talk to our admissions team
We'll walk you through the admissions process, answer your questions, and help determine whether a community living arrangement is the right fit.