Coordination & Community Connection
Case Management
Life is complicated — especially when you are managing a behavioral health condition. Our case managers help you navigate systems, connect with community resources, and stay on track with your care plan.
A dedicated case manager is more than a coordinator — they are an advocate. At Golden Heart Care, your case manager knows your situation, understands your goals, and works alongside your clinical team to make sure nothing falls through the cracks.
What we do
How case management supports you
Personalized Care Plan Development
Your case manager works with you to build a care plan that reflects your goals, strengths, and the specific challenges you are navigating.
Community Resource Navigation
We connect you with housing, food assistance, transportation, employment support, and other community services that support your recovery.
Benefits & Entitlements Coordination
Assistance navigating AHCCCS, Social Security, and other benefit programs to ensure you have access to the support you are entitled to.
Care Team Communication
Your case manager serves as a central point of contact — coordinating between your clinical providers, community partners, and support network.
Crisis Support & Prevention
Proactive check-ins and a clear plan for managing difficult moments before they become crises.
Transition Support
Whether you are moving between levels of care or returning to independent living, your case manager helps ensure a smooth, supported transition.
Who qualifies
Is case management right for you?
- Adults 18 and older with behavioral health conditions in Maricopa County
- Individuals enrolled in AHCCCS or other accepted insurance plans
- Those navigating complex social, housing, or benefits challenges alongside a mental health condition
- Clients transitioning from residential or inpatient care
- Adults who need help coordinating multiple services or providers
Not sure if you qualify?
Talk to our admissions team
We'll help you understand your options and find the right starting point — at no obligation.